How long will it take to receive my order?
Domestic & International Shipping Rates
Placing Your Order
Placing an order at LaCelle Family Ministries is easy. If you should find it not to be so -please read the instructions below. If you are still confused (or more confused :) then email us and we will help you.
Adding Items to Your Shopping Cart
If you want to order an item, click the "Add to Cart" button
found at the bottom of each description. At the top of the page it will
say "Thank you, your selection has been added to your order."
You will be shown just what you ordered and can edit the number ordered at this time. You can access the contents of your Shopping Cart at any time by clicking the Your Cart Button at the top right hand corner of every page of our Web site.You will be shown just what you ordered and can edit the number ordered at this time. If you receive an error when trying to click the "Add To Cart" button please Email us, tell us about the error you are having and we will fix the problem.
Go to Checkout
Click on the
button on the top right corner of the website when you are done shopping.Take
a moment to review all of the items you've placed in your Shopping Cart.
If you decide that you don't want to purchase a particular item
click the Remove Items button and then check the edit box next to
the item(s) you don't want.
Then click the remove button and that item(s) will be removed from your order. When you're ready to place an order for the remaining items in your Shopping Cart , click the "Complete Order" button. You will be taken to the first page of our Secure order form.
Enter your Name & Shipping Address
Just fill out the form with name , address, email, phone and payment
If you are paying by check , money order please pick which and leave the rest of the form blank.
Review and Submit Your Order
When you are done filling out the information, click the Verify Order Button on the Bottom of the page. Check the accuracy of all the information you provided and if you need to make adjustments click the back button on your browser. When you are ready, click the Submit Order For Processing button to place your order. We will send you a confirmation e-mail message to verify that we received your order, usually right away but may take up to 24 hours.
Tracking Your Order
While we don't have an automated tracking system , you can email us and we will let you know the status of your order.
We strive to ship your order within 24-48 hours of receiving it. If it is going to be longer than that we will notify you and try to give you an approximate time we will ship it. Transit time is usually 3-7 days depending on where you live.
Shipping Rates -Includes APO/FPO addresses and Puerto Rico
Up to $25 = $4.95
$25 - $50 = $5.95
$50 - $75 = $7.95
$75 - $100 = $9.95
$100 -$200 = 10%
Over $200 = 8%
International shipping rates -call 315-245-4019 or email us. firstname.lastname@example.org
Within 10 days of receipt of your order you may return any item as long as it is in new and original condition for a full refund excluding shipping costs . We will accept returns up to 30 days after receipt of order but we will subtract a 15% restocking fee. If there is a problem with the order like wrong item, broken item, or some other defect please notify us within 5 days of receipt of order. Do not send anything back without letting us know first of your intent. If you ordered cassettes and they are defective please contact the manufacture. We are unable to accept any returns on any of the Green Foods and Herbs for Kids products or any other supplements unless in original sealed containers. Please return the original receipt with the item you are returning and use care in repacking the return.
We will let you know by email when we receive the return and will send your refund usually the same day but can take up to 14 days.
Still have questions? Please contact us.
Copyright © 2001 LaCelle Family Ministries